Quality Management
Inconsistent business operations can quickly result in mismanaged projects — and ultimately hurt your customer satisfaction. Efficient business processes are derived from strategic quality management systems that facilitate product integrity and prevent work process failures. Our systems engineering consultants help you analyze and improve your key business processes in order to maintain quality management standards, while developing a roadmap for receiving ISO quality management and related certifications.
[ View All ]
Your Challenges
- Plummeting customer satisfaction due to inconsistent product quality caused by lack of coherent internal processes
- Uncertainty about how to prepare for quality certification and change management processes.
Our Solution
Quality management consulting delivers learning outcomes that drive the leadership’s understanding and ability to implement quality management techniques. Mersi Solutions helps businesses define their unique processes, necessary performance standards, and cost of quality control.
Assessing past system failures allows us to determine how to prevent future work process failures and develop conformance and non-conformance requirements. Enforcing performance and quality standards ensures that customer satisfaction does not suffer due to lack of project management consistency.
ISO certifications streamline team training and development while fostering an understanding of internal and external audit preparation. Mersi Solutions offers guidance for those who seek certification for ISO 9001 quality management and other related ISO standards. Our quality management consultants can share advice for earning certifications such as:
- ISO 9001 - Quality Management
- ISO 27001 - Information Security Management
- ISO 12001 - Environment Management Systems
- ISO 20000-1 - IT Service Management
- ISO 45001 - Occupational Health and Safety
- CMMI for Services 2.0 / CMMI for Development 1.3
If you don’t see the certification you’re looking for, contact us to learn about our other quality management certification roadmaps and how we can help you reach your certification goals.
The Credits
CRAFTING WEBSITES WHERE THE ELEGANCE OF DESIGN INTERSECTS
WITH THE SCIENCE OF SELLING PRODUCTS.